Last Updated: April 12, 2017
By using this Web site and providing us with any of your personal data, you consent to us collecting and processing your data as described below.
Data We Collect
We collect both anonymous and identifiable information about our Web site users. We only collect identifiable information that you voluntarily provide to us. You are not required to provide us with identifiable information to use this Web site. We retain the data we collect about you only so long as is necessary and as required by applicable law.
Sensitive Personal Data
Anonymous Data We Collect
We use technologies that collect anonymous information about the use of our Web site. This technology does not identify you personally. We use this information to compile statistics about our visitors and the ways they use our Web site. For example, we log which pages users access and which Web browsers and operating systems they use. We may also determine which domain you are coming from before visiting our Web site to more accurately gauge our users' demographics.
Identifying Data We Collect
If you choose to subscribe to one of our blogs or to receive access to some of our thought-leadership materials, you will be asked to provide us with some personal data, including your name and e-mail address. We will use this information to provide you with the subscriptions and materials you request.
Where permissible and/or with your permission, we may also use this information to provide you with details about our products and services that may be of interest to you.
Portions of our Web site, such as our blogs, allow users to post comments. These comments are reviewed before appearing online, and, once posted, are publicly available. In order to leave a comment, you may be required to enter your name and e-mail address. Your e-mail address will not appear online unless you include it within the text of your comment. Please be careful about including any personal data in any comments you make.
On occasion, we may have surveys available through our Web site that you can voluntarily participate in. We will compile the results of these surveys to create reports available through our Web site or to provide to our clients or third parties. Information we collect from you through these surveys will be anonymized and aggregated so that the final reports will not include any information that can identify you. Please be aware that any information that you provide to us in survey responses will belong to us.
We will also collect your device’s IP address. This data is collected automatically when you access our Web site in order to provide the services to you. This information also helps us to diagnose problems with our server and to improve the services we offer to you.
Tracking Technologies We Use
- Authentication and authorization cookies allow access to secure areas and specific functionality of the online services. These are strictly necessary for the proper operation of our Web site and the services that we provide to you.
- Personalization cookies allow our Web site to remember choices you make and provide personalized features. They may also be used to provide services in the way you have specified.
- Tracking cookies collect information about how you use our Web site, what pages you visit on our Web site, and how often. We use this information to improve our Web site.
At this time due to a lack of industry standards, our Web site does not respond to browser “Do Not Track” signals.
We may also use Web beacons in the marketing e-mails we send. We use this information to understand what kinds of content are of interest to you. You may be able to disable such tracking by setting your e-mail client to display messages as text only or by turning off image display.
Confidentiality of Client Information
Consistent with our client obligations, it has always been our policy to exercise the utmost discretion regarding the information our clients entrust to us. We accept and process confidential client information, including data we collect in the course of providing services to our clients, such as for market research purposes, subject to our client’s direction and control, and we maintain reasonable and appropriate security precautions Because we operate globally, our systems may make data related to your matters accessible from our various offices around the world, and we often transfer client data between our offices. This data is transferred in accordance with the requirements of our intra-group data transfer agreement based on the Standard Contractual Clauses defined in Directive 95/46/EC.
We never rent, trade, sell, or share your information with any unrelated parties except as necessary or appropriate to conduct our business activities, subject to appropriate confidentiality, privacy, and information security commitments provided by the receiving party; or to further your interests; or as permitted or required by law; or as authorized or directed by you. Please feel free to raise any questions, concerns or specific directions you may have regarding the privacy and security of your information to the ZS Principal who is handling your matter or to firstname.lastname@example.org.
How We Use Your Data
- We may use the data you have voluntarily provided us to notify you about our products or services or keep you updated on issues that we think are of interest to you, where permissible or if you have opted in to receiving such notifications.
- We will send you information and materials you request.
- We may use the information you have voluntarily provided us for market research purposes.
- If we are processing your information on behalf of a third party (such as our client), we will follow the processing instructions that the third party provided us.
- We will use your information to administer and improve our Web site.
- We may use your information to carry out contracts or comply with applicable laws or regulations.
Disclosures and Transfers of Your Data to Third Parties
We do not rent, sell, share, or otherwise distribute your personal data to unrelated third parties except as required by law and in these circumstances:
- We may share, transfer, or disclose the information in our databases and server logs in the event of our sale, merger, reorganization, dissolution, or similar event, as well as to comply with a contractual obligation with our clients, protect your vital interests, and/or protect the security or integrity of our databases or services. We will inform you of any such transfer or disclosure as required by law.
- We may be required to disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Location of Your Data and Transfers of Your Data Abroad
We are a global company, and your data may be transferred throughout our offices worldwide. We are headquartered in the United States and subject to the jurisdiction of the Federal Trade Commission; your data will be stored and processed according to U.S. privacy standards. Data is transferred in accordance with the requirements of our intragroup data transfer agreement based on the Standard Contractual Clauses defined in Directive 95/46/EC. ZS Associates, Inc. and ZS Associates International, Inc. additionally commit to adhere to the EU-U.S. and Swiss-U.S. Privacy Shield Principles with respect to personal data received from the EU and Switzerland. These Principles are:
- Accountability for onward transfer.
- Data integrity and purpose limitation
- Recourse, enforcement, and liability
Further information about Privacy Shield as well as our certification can be found at www.privacyshield.gov/list.
If you have any inquiries or complaints about how we handle your personal data please contact us at email@example.com.
ZS has registered with JAMS as our independent recourse mechanism to investigate unresolved complaints. JAMS ADR services are available at no cost to individuals in the EU and Switzerland. More information about JAMS and access to its claim form are available here: www.jamsadr.com/eu-us-privacy-shield.
In the event of any unresolved issues regarding human resources data, individuals in the European Union (EU) may work with their local Data Protection Authority (DPA); in Switzerland, individuals may work with the Swiss Federal Data Protection and Information Commissioner. ZS commits to cooperating with the competent EU and Swiss authorities to resolve individual complaints. The services of EU DPAs and Swiss Federal Data Protection and Information Commissioner are provided at no cost to you. Please visit http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm for more information.
Individuals in the EU and Switzerland have the right to invoke binding arbitration if certain conditions are met. More information about when this is applicable is available at www.privacyshield.gov and from your local EU DPA or Swiss Federal Data Protection and Information Commissioner.
As mentioned above, we may disclose personal information to third-party service providers that we use to support our business. We remain responsible under the Privacy Shield Principles if these third parties process your personal information in a manner inconsistent with the Privacy Shield Principles (unless we are not responsible for the event giving rise to the damage).
How to Access, Correct, or Limit the Use and Disclosure of Your Personal Data
If you send us a request to access, correct, delete, or limit the use and disclosure of the personal data we hold about you, we will respond to your request in accordance with applicable law and our commitments. Privacy Shield. If we are unable to complete your request because we are unable to locate your data or due to legal restrictions, we will let you know. These requests should be sent to us at firstname.lastname@example.org.
If you no longer wish to receive information you subscribed to or other information that you have previously opted in to receive, you may opt out by clicking the unsubscribe link in any automated e-mail you receive from us or by e-mailing us at email@example.com.
We provide reasonable and appropriate physical, electronic, and procedural safeguards intended to maintain the confidentiality of the personal data we collect. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
We do not knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without his or her consent, he or she should contact us at firstname.lastname@example.org. We will delete such information from our files within a reasonable time.
ZS Associates, Inc.
One Rotary Center
1560 Sherman Ave.
Evanston, IL 60201
© 2017 ZS