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ZS Business Technology Appraised at CMMI Level 3

EVANSTON, Ill. – March. 1, 2016 –  Global sales and marketing firm ZS announced that its Business Technology group has been rated at Level 3 of the CMMI Institute’s Capability Maturity Model Integration Development V 1.3 (CMMI)®. QAI India Limited performed the appraisal. 

CMMI® is a capability improvement approach that provides organizations with the essential elements of effective processes that ultimately improve their performance.

An appraisal at maturity level 3 indicates the organization is performing at a “defined” maturity level. At this level, processes are well characterized and understood, and are described in standards, procedures, tools and methods. The organization’s set of standard processes, which is the basis for maturity level 3, is established and improved over time.

“This appraisal showcases ZS’s commitment to excellence and focus on developing best-in-class technology delivery capabilities,” said ZS Principal Suresh Ramanan, who leads global delivery within the firm’s  Business Technology group. “We have extended our development practices across projects and geographies to provide a seamless global delivery capability to our clients.”

ZS’s Business Technology group designs and builds sales and marketing technology solutions which support analytics, business intelligence (BI), cloud and data management. The CMMI® Level 3 rating demonstrated that ZS has significantly matured in its technology delivery process discipline by transforming its approach to quality assurance with a high focus on delivery quality and predictability. This, in turn, reduces risk and increases value for ZS clients.

About ZS

ZS is the world’s largest firm focused exclusively on helping companies improve overall performance and grow revenue and market share, through end-to-end sales and marketing solutions – from customer insights and strategy to analytics, operations and technology. More than 4,500 ZS professionals in 22 offices worldwide draw on deep industry and domain expertise to deliver impact for clients across multiple industries. To learn more, visit www.zs.com or follow us on Twitter and LinkedIn.

About the CMMI® Institute

The CMMI® Institute, a subsidiary of Carnegie Mellon University, is dedicated to elevating organizational performance through best-in-class solutions to real-world challenges. The Institute is the home of the Capability Maturity Model Integration CMMI® for Development, Services, and Acquisition; the People Capability Maturity Model; and the Data Management Maturity Model (DMM)SM, which are capability improvement models that create high-performance, high-maturity cultures. The models are used in thousands of organizations worldwide to deliver business results that serve as differentiators in the global market.

Greg Austin
Director, Marketing & Communication, ZS

Anahita Wadia Khan / Kyle Adams
Sikich Marketing & Public Relations