Carrie is and associate principal in the customer-centric practice at ZS.



Carrie has more than 12 years of experience working with cross-functional sales and marketing teams across a wide range of issues, including business process design, best practice data collection and management, marketing automation implementation and execution, and customer engagement journey design.  She has an additional eight years of experience in software design and programming. 



Before joining ZS, Carrie worked as a consultant within the pharmaceutical industry. She also held positions in marketing operations at BMS and AstraZeneca. Carrie has an extensive background in marketing operations, data management and technology spanning other industries including automotive, retail and insurance.



Carrie went to Baylor University and has a B.S. degree in education, German and French.