Impact fact

Mike implemented our Empowering Allies and Champions (EACH) program at ZS, focused on educating and developing our set of ally leaders.



Role



Mike has more than 20 years of experience addressing sales and marketing issues for clients in the pharmaceutical and medical diagnostics industries. As a client service lead, Mike serves as a trusted advisor to senior clients while connecting ZS teams across service and solution areas. Additionally, in his role as the global chair of the ZS people and culture team, Mike is dedicated to helping preserve and protect ZS culture.

Expertise



Mike’s areas of expertise include commercial operations, performance reporting, marketing effectiveness and launch planning in the pharmaceutical industry. A ZS leader in the implementation of operations best practices, Mike is a certified Six Sigma green belt. He has worked extensively with ZS’s teams across North America and India, leading traditional consulting projects as well as managing long-term outsourcing engagements and staff augmentation models.

Education



Mike holds an MBA from the Kellogg School of Management at Northwestern University. He also recently completed a certification in digital transformation from the Harvard Business School. Mike holds a B.S. in electrical engineering from the University of Illinois, and he studied for a year at the Technical University of Munich.



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