As a global performance improvement and strategy leader, Suresh is focused on building the operations consulting practice by infusing digital capabilities and helping clients deliver impactful outcomes.
Suresh has been in the consulting industry for more than 20 years. His core expertise is business and IT process transformation, driven through lean and agile approaches. He has deep hands-on experience and expertise in the areas of digital strategy development, CIO advisory, operating model design, business process reengineering and IT operations.
Prior to ZS, Suresh was with Cognizant as the director of digital technology consulting. He led engagements in the areas of digital process engineering, IT process advisory, analytics and intelligent automation.
Suresh holds a master’s degree from the Birla Institute of Technology and Science in India. He has industry-leading certifications in the governance of enterprise IT, and is a Scaled Agile Program Consultant, certified project management professional, IT Service Management (ITSM) certification and Six Sigma Master Black Belt.