Jones Jaick
Background and experience
Jones leads global medical engagement and omnichannel strategy, uniting expertise in strategy, technology and analytics to help life sciences organizations transform medical engagement and impact.
Jones is a leader in digital customer experience and the medical engagement transformation space. His expertise spans customer engagement and omnichannel strategy, technology and analytics—with a deep understanding of medical affairs, commercial and patient life sciences domains. He has partnered with clients across a range of customer engagement topics, such as customer strategy and transformation, decision engines, technology stacks, content, digital operations and customer data foundation initiatives in both medical and commercial both in U.S. and ex-U.S. markets.
Education
MBA, Olin Business School at Washington University, St. Louis
Bachelor’s degree in technology, Cochin University of Science and Technology