Data Request

Data Request

ZS collects and shares individual personal information in a limited context, typically in providing certain services to our clients. For example, we may identify key opinion leaders with specific medical expertise and share that information with pharmaceutical companies. ZS also provides subscription services to our clients that include data analytics. You can read further on ZS’s data handling practices in our Privacy Policy. If you are a California resident, there is additional information below.

If you believe your personal information may be included in our services, you may use the form below to submit a request for more information and to exercise any additional data rights.

You may also contact us directly at dataprivacy@zs.com.



ZS
CCPA Notice for California Residents
Last Updated: December 31, 2019

This CCPA Notice for California Residents supplements the information contained in ZS's Privacy Policy and applies to California residents (also called "consumers" or "you"). Some terms in this CCPA Notice may have different meanings than they do in the Privacy Policy, and the meanings in this Notice reflect the definitions under the CCPA.

Information We Collect

ZS may collect information that relates to a particular consumer or household ("personal information"). The following list displays the categories of data specified in the CCPA that ZS may have collected from some consumers within the last 12 months:

  • Identifiers

  • Any categories of personal information listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

  • Protected classification characteristics under California or federal law

  • Commercial information

  • Biometric information

  • Internet or other similar network activity

  • Geolocation data

  • Sensory data

  • Professional or employment-related information

  • Education information (as defined by FERPA, 20 U.S.C. §1232g, 34 C.F.R. Part 99)

  • Inferences drawn from other personal information

Personal information does not include publicly available information from government records, de-identified or aggregated consumer information, or information excluded from the CCPA's scope, such as information covered by HIPAA, CMIA, or FCRA.

Information Sources

ZS obtains the categories of personal information listed above from the following categories of sources:

  • Directly from you. For example, from forms you complete or products and services you purchase.

  • Indirectly from you. For example, from observing your actions on our Web site, from our clients, or from other data sources such as publicly visible social media content.

Use of Personal Information

We may use, sell, or disclose the personal information we collect for one or more of the following purposes:

  • To provide you with information or services you request.

  • To provide services to our clients.

  • To provide, support, personalize, and develop our Web site, products, and services and well as for testing, research, analysis, and product development, including to develop and improve our Web site, products, and services.

  • To personalize your Web site experience and to deliver content or offerings relevant to your interests, including targeted ads through third-party sites, or via e-mail (with your consent, where required by law).

  • To help maintain the security of our Web site, products and services, databases and other technology assets, and business.

  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ZS's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by ZS is among the assets transferred.

ZS will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

ZS may disclose your personal information to a third party for a business purpose or share your personal information for valuable consideration, subject to your right to opt-out of such sharing.

We may share your personal information with the following categories of third parties:

  • Our service providers and vendors.

  • Our clients, including pharmaceutical companies.

  • Our affiliates within the ZS group of companies.

In the preceding 12 months, ZS has disclosed the following categories of personal information for a business purpose:

  • Identifiers.

  • California Customer Records personal information categories.

  • Protected classification characteristics under California or federal law.

  • Commercial information.

  • Internet or other similar network activity.

  • Professional or employment-related information.

  • Inferences drawn from other personal information.

We disclose your personal information for a business purpose to the following categories of third parties:

  • Our service providers and vendors.

  • Our clients when ZS is acting as a service provider.

  • Our affiliates within the ZS group of companies.

In the preceding 12 months, ZS has shared the following categories of personal information for valuable consideration:

  • Identifiers.

  • California Customer Records personal information categories.

  • Commercial information.

  • Professional or employment-related information.

  • Inferences drawn from other personal information.

We share your personal information for valuable consideration to the following categories of third parties:

  • Our clients, including pharmaceutical companies.

Your Rights and Choices

You may have the right to request that ZS disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.

  • The categories of sources for the personal information we collected about you.

  • Our business purpose for collecting or selling that personal information.

  • The categories of third parties with whom we share that personal information.

  • The specific pieces of personal information we collected about you.

  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:

    • sales, identifying the personal information categories that each category of recipient purchased; and

    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

You may have the right to request that ZS delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

You may have the right to direct us to not sell your personal information at any time. We do not collect or sell the personal information of consumers we actually know are less than 16 years of age. To exercise the right to opt out, you (or your authorized representative) may submit a request to us by completing the above request form. Once you make an opt-out request, we will wait at least 12 months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by making a request through the form above, through the form on https://www.zs.com/contact-zs, or by e-mailing us at dataprivacy@zs.com.

Exercising Your Data Rights

To exercise the rights described above, please submit a verifiable consumer request to us by either:

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request and to review and comply with the request.

Changes

ZS reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Web site and update the notice's date. Your continued use of our Web site following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or comments about this notice, the ways in which ZS collects and uses your information described in this notice and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please contact us at:

Website: https://www.zs.com/datarequest
E-mail: dataprivacy@zs.com
Postal Address:
ZS Associates, Inc.
Attn: Data Protection Team
One Rotary Center
1560 Sherman Ave., Ste. 800
Evanston, IL 60201

© 2020 ZS