Solutions

People and Performance

In today’s rapidly evolving marketplace, companies often have to re-examine how they interact with their customers—and, in turn, to adopt new strategies for attracting and managing the right talent in real time. It’s no longer possible to simply “re-brand” existing team members with new titles. You need a deeper level of insight into how one talent group is different from another, how they’re currently performing, what the trends are, and how they can continually improve outcomes. 

More than ever, businesses need to better understand their teams’ capabilities to drive performance. ZS can help you identify and cultivate the necessary skill sets to energize your business and meet your goals and objectives. We’ll partner with you to develop new, data-driven strategies for attracting and keeping talent, and improving their performance in a dynamic environment. 
 

Charting the Course to High-Impact Sales Effectiveness Investments

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Don't Train in Vain

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The ZS Approach

With more than three decades of experience partnering with clients on their sales, marketing, and operations and technology strategies, ZS combines strategic insights and tactical solutions to help you solve your toughest talent management challenges. We’ll employ a variety of methods to marry your talent strategies and commercial strategies, including:

Assess talent needs and assets: We’ll identify the expertise that your business requires and uncover any talent gaps. We’ll also combine performance management data with activity and results data to help identify the talent issues that are determining your company’s performance. Ultimately, we’ll help promote a lean operation, enabling ongoing performance reporting via efficient systems and processes.

Understand your customers: Working collaboratively with you, we’ll examine customer research, sales force research and outcomes analysis to identify what motivates your customers—and what can set your company apart.

Build new models for managing and developing talent: ZS understands the idiosyncrasies of managing a customer-facing team, and we know which behaviors and capabilities are required to deliver high performance. We’ll work with you to build real-world competency models and frameworks designed to deliver tangible results. 

Drive change: We offer more than 200 development programs per year, and have an intimate understanding of the principles and methodologies that can stimulate real behavioral change in your talent pool.

High-Performance Talent Strategies for Your Business

ZS has a proven track record in integrating data from across clients’ organizations to develop actionable insights, and we can help companies translate these insights into talent strategy, structure and processes. We’re ready on day one to help you start transforming your current people into the productive, high performers your business needs to thrive.

Charting the Course to High-Impact Sales Effectiveness Investments

>VIEW VIDEO

Don't Train in Vain

>DOWNLOAD THE ARTICLE