Our commitment to global security and privacy certifications
ZS’s approach to data security, cybersecurity and privacy
Enterprise process certifications
We pursue recognized worldwide certifications to make sure we’re building the appropriate standardization and quality into our documentation, processes, products and services.
Data and technology guidelines
We keep our teams up to date on the latest security and privacy frameworks and standards for data management. This includes our work to align our policies and processes with the National Institute of Standards and Technology (NIST) in the U.S., with other associated benchmarks, frameworks and standards we comply with, and with those that underpin our technology solutions that are used globally.
Current data security and privacy certifications
ISO 27001 certification: Information security management system
ZS’s ISO 27001 certification for 28 office locations focuses on protecting confidentiality, integrity and the availability of information. ISO 270001 certification demonstrates ZS’s commitment to information technology, security techniques and information security management systems. It helps ensure that all of the information, data, associated systems and resources that ZS handles are protected.
ISO 27701 certification: Privacy information management
The ISO 27701 standard provides guidance on how to establish, implement, maintain and continually improve a Privacy Information Management System (PIMS). It prepares organizations to put standards in place that will help them comply with global data protections including GDPR.
ISO 27017 certification: Code of practice for cloud security controls
The ISO 27017 standard is an international framework that can help reduce the risk of data breaches and build client trust by indicating an organization’s commitment to information security. The standard also gives guidance on what to expect from cloud service providers.
SOC 2 Type 2 and SOC 3 Attestations: Service Organization Control
ZS has completed this for its JAVELIN and ZAIDYN suite of applications. SOC 2 and SOC 3 attestations assure customers and prospects that a company takes all steps to keep data safe, protecting it from damaging breaches. Our SOC 2 Type 2 and SOC 3 attestations apply AICPA’s Trust Service Principles.
Multi-Level Protection Scheme (MLPS) China: Level 3 certified
This cybersecurity compliance standard is for our instances of ZAIDYN™ Data & Analytics in China. Level 3 of information security applies to protect systems that would result in harm to social order, public interest and national security if damaged.
Capability Maturity Model Integration (CMMI): Level 3 certified
ZS’s Business Technology capability group in India has been assessed at a CMMI maturity Level 3 by the Quality and Accreditation Institute (QAI) of India. CMMI is a model for evaluating the efficacy of an organization’s processes by developing and comparing essential competencies.
HITRUST: Health Information Trust Alliance for ZS Connected Research Platform and ePHI enclave
The HITRUST recertification demonstrates an organization’s credibility and status in the healthcare industry based on how it follows the HITRUST Common Security Framework (CSF).
ZS certified at the Archer Innovation Summit
ZS has been recognized among the top five organizations to receive a prestigious Archer Innovation Award for 2025. The accolade underscores the transformative impact of QUEST, ZS’s Archer-based platform.
Current environmental and social responsibility-focused certifications
ISO 14001: Environmental management
ZS’s ISO 14001 certification covers all our offices. This certification offers a framework for organizations to design environmental management systems (EMS) that comply with regulations, minimize their environmental footprint and achieve organizational sustainability objectives.
ISO: 14064-1: Greenhouse gases
ZS’s ISO: 14064-1 certification covers all of our global offices and ensures that we quantify and report on our greenhouse gas (GHG) emissions. You can find the latest report-out of our emissions on our Business Responsibility page.
ISO 45001 certification: Occupational health and safety management
ZS’s ISO 45001 certification covers our largest offices, which account for nearly 80% of our employees. This certification focuses on establishing robust mechanisms to provide safe and healthy workplaces for our employees and to avoid work-related health risks.
ISO 45003 certification: Psychological health and safety at work
ZS’s ISO 45003 certification covers our largest offices, which account for nearly 80% of our employees. This certification establishes robust mechanisms to set global standards and practices to manage overall employee well-being in the workplace.
Social Accountability 8000: Socially acceptable workplace practices
ZS’s Social Accountability 8000 certification now extends to our largest offices, which together represent nearly 80% of our global workforce. This certification establishes a rigorous framework for ensuring fair labor practices, workplace safety and the protection of workers’ rights.
