OUR MISSION
We strive to deliver healthy and sustainable outcomes by integrating environmental, social and governance (ESG) priorities into our work, partnerships and operations.
Our goals
- Operating ethically for a better future
- Creating a workforce fueled by human ingenuity
- Advancing health equity for all
We operate ZS ethically and with integrity by addressing our climate impact, maintaining data security and privacy and staying accountable as we make progress.
In 2024, the Science Based Target initiative (SBTi) validated our 2045 net-zero target. Additionally, the SBTi approved our near-term greenhouse gas (GHG) emission reduction target to achieve a 48.8% absolute reduction of Scope 1 and 2 GHG emissions by 2030 (compared to our 2019 base year) and a 55% reduction of Scope 3 GHG emissions per full-time equivalent (FTE) by 2030 (compared to our 2019 base year). View our full net-zero journey.
Impact by the numbers
66%
Absolute reduction in Scope 1 and 2 emissions (compared to 2019 baseline)
48%
Reduction in Scope 3 emissions per FTE (compared to 2019 baseline)
100%
Renewable, globally sourced electricity
78%
Of 2024 spend went to suppliers that completed a sustainability assessment
32
Offices are certified with ISO 27001, 27701 and 27017
100%
Of ZSers are required to complete cybersecurity training
We aim to foster a culture where every ZSer belongs, has ample opportunity and shares a common purpose. Our goal is for ZSers to thrive and know their impact matters.
Impact by the numbers
12,700+
Colleagues globally
78%
Of ZSers feel proud to work at ZS
5,700+
Of ZSers are members of inclusion and belonging groups
352,000+
Hours spent on learning and development in 2024
100%
Of ZSers have access to well-being and professional development services
23%
Of ZSers were promoted in 2024
Placing health equity at the heart of our business is key to improving health outcomes for all. We work to understand and address the social drivers of health by bringing together stakeholders in healthcare and beyond to tackle inequities.
As a testament to our commitment to advancing health equity, we joined 40-plus organizations in signing both the World Economic Forum’s Zero Health Gaps Pledge and the Healthcare Leadership Council’s pledge.
Impact by the numbers
~23M
Potential lives touched by our patient health and equity partnerships
10
Healthcare practice areas with health equity projects
14
Therapeutic areas where we address health equity
950
Patient health and equity projects delivered across 146 unique clients in 2024
$4M
Invested in our patient health and equity work and global social impact program, ZS Cares
465,000+
Nonprofits supported, including those in health and human services
Health equity
Partnering with stakeholders in healthcare and beyond to address health disparities.
Inclusion & Belonging
Fostering a culture where every ZSer can feel valued, respected and empowered.
Social impact
Accelerating change with clients and nonprofit partners to improve health outcomes.
