OUR MISSION
We strive to deliver healthy, fair and sustainable outcomes by integrating ESG priorities into our work, partnerships and operations.
Our goals
- Ethical operations for a better future
- Equitable operations for an innovative workforce
- Health equity for all people and communities
We operate our firm ethically and with integrity by addressing our climate impact, maintaining data security and privacy, and staying accountable as we make progress.
In 2024, the Science Based Target initiative (SBTi) validated our 2045 net-zero target. Additionally, the SBTi approved our near-term greenhouse gas (GHG) emission reduction target to achieve a 48.8% absolute reduction of Scope 1 and 2 GHG emissions by 2030 (compared to our 2019 base year) and a 55% reduction of Scope 3 GHG emissions per full-time equivalent by 2030 (compared to our 2019 base year).
Impact by the numbers
63%
Absolute reduction in Scope 1 and 2 emissions (compared to 2019 baseline)
57%
Reduction in Scope 3 emissions per full-time equivalent (FTE) (compared to 2019 baseline)
93%
Global renewable energy usage
11
Offices operate on 100% renewable energy
31
Offices are certificated with ISO 27001, 27701 and 27017
100%
Of ZSers are required to complete cybersecurity training
We aim to foster a culture where every ZSer can follow their passions, receive support needed to succeed and feel heard and respected. Our goal is to create an environment where every ZSer can thrive and know their impact matters.
Impact by the numbers
13,000+
ZSers globally
34%
ZSers identify as women
48%
ZSers in Canada, the U.K. and U.S. are from racial or ethnic minority groups*
10
Belonging Networks (commonly referred to as Employee Resource Groups elsewhere)
100%
Of ZSers have access to well-being and professional development services
2,000+
ZSers promoted
*ZS defines racial and ethnic minorities in Canada, U.K. and U.S. as persons who identify as any of the following: Asian, Black, Hispanic or Latinx, Native or Indigenous, Pacific Islander, Middle Eastern, Native Hawaiian, multiethnic.
Placing health equity at the heart of our business is key to improving health outcomes for all. We work to understand and address the social drivers of health, bringing together stakeholders in healthcare and beyond to tackle inequities.
As a signal of our commitment, we joined 40-plus organizations in signing the World Economic Forum’s Zero Health Gaps Pledge as well as signed the Healthcare Leadership Council’s pledge to advance health equity.
Impact by the numbers
~23
Million potential lives touched by our patient health and equity accelerator partnerships
12
Practice areas with health equity projects
17
Therapeutic areas where we address health equity
731
Patient health and equity projects delivered across 112 unique clients
$5,000,000
Invested in our patient health and equity work and global social impact program, ZS Cares
40,500+
Hours spent on nonprofit social impact efforts
Health equity
Bringing together stakeholders in healthcare and beyond to tackle inequities.
Diversity, equity and inclusion
Fostering a culture where every ZSer can thrive and know their impact matters.
Social impact
Accelerating change with clients and nonprofit partners to improve health outcomes.
