Life Sciences R&D & Medical

Redefining GCCs for global commercial excellence

By Ankur Gupta

Sept. 16, 2025 | Webinar | 30-minute watch

Redefining GCCs for global commercial excellence


As life sciences companies look to scale with speed and precision, global capability centers (GCCs) are emerging as strategic hubs for innovation and operational excellence. But what does it take to build a GCC that delivers real business impact at scale?

 

In this webinar, Novartis’s Saijyoti Pattanaik and ZS’s Ankur Gupta discuss the evolution of GCCs, lessons from leading large-scale commercial operations and the future of field effectiveness in a globally connected world. Drawing from the Novartis journey and broader industry experience, this session will explore the role of leadership, technology and talent in shaping high-performing commercial organizations.

 

You will learn:

  • How the role of GCCs is shifting from execution support to strategic enablers in life sciences
  • What to prioritize when evaluating and implementing global commercial platforms
  • How leaders are building or evolving GCC models to meet future business needs


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