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ZAIDYN® by ZS
Connect data, decisions and execution across your business. ZAIDYN is a life sciences intelligence platform that brings AI into the flow of work—so commercial, content, medical and patient teams can move faster, stay aligned and scale with confidence.
Backed by ZS and built on decades of experience, ZAIDYN helps organizations put intelligence to work across the enterprise.
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150+
Life sciences organizations across 100+ countries trust ZAIDYN
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Learn more about hours spent on learning and development in 2024
100K
Field personnel use ZAIDYN
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Learn more about hours spent on learning and development in 2024
15%-40%
Improvement in customer engagement
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10%-30%
Reduction in patient drop-off
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$2.5B
In payouts managed annually
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50%
Faster content delivery
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Built for life sciences. Ready for what’s next.
ZAIDYN is purpose-built for the complexity of life sciences, from data and workflows to global operations. With life sciences-trained AI embedded in the systems your teams use every day, our modular platform helps teams stay coordinated, compliant and informed—delivering precision, speed and scalability across the enterprise.
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Why ZAIDYN
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Bring intelligence into the flow of work
Built for life sciences and trained on industry data and workflows, ZAIDYN brings AI into the flow of work—so insights are relevant, actionable and ready to use.
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Work in the systems you already use
ZAIDYN integrates with your existing systems and data, so intelligence shows up directly in your teams’ workflows—without added complexity or disruption.
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Start where you need to, then expand
Adopt the capabilities that matter most today and grow as your needs evolve, whether you’re scaling across the enterprise or expanding a focused use case.
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Operate globally with local flexibility
Standardize execution across markets while adapting to local needs. ZAIDYN supports global teams and GCC operating models with built-in flexibility and governance.
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Keep execution consistent across teams
Extend what works across brands, teams and use cases—so execution stays aligned without adding complexity or losing control.
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Act with built-in governance
Built-in guardrails, auditability and role-based controls keep decisions compliant and explainable—so teams can move faster with confidence.
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Start with what you need. Scale as you grow.
Put ZAIDYN to work quickly and scale with confidence. ZS works alongside your teams or supports you as you take the reins, helping drive adoption, prove value and turn complex signals into coordinated action.
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How we support you
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Explore the platform
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Accelerate time to value
Move from strategy to execution faster with structured onboarding, prebuilt workflows and expert guidance to help teams adopt and scale with confidence.
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Get the support you need
Operate ZAIDYN your way—whether ZS leads, supports your teams or helps you run independently. Each model is designed to build capability and scale over time.
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Build capability as you grow
Develop the skills, processes and governance needed to sustain and expand your operating model—with support from ZS experts every step of the way.
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Stay aligned as you scale
Keep teams connected, decisions consistent and execution coordinated as your organization evolves—without adding complexity or operational overhead.
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Explore the ZAIDYN ecosystem
Four product lines, all in one life sciences intelligence platform—so you can start where you need to and expand across the enterprise.
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Explore ZAIDYN
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TESTIMONIALS
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Hear from teams like yours
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Life sciences leaders share how they connect planning, engagement and incentives—and what changed as a result.
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Powered by life sciences-trained AI, ZAIDYN helps life sciences teams of all sizes standardize execution, scale operations and deliver consistent impact across markets.
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Solutions for your industry
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Biotech and emerging biopharma
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Scale smarter from launch to growth
For growing biopharma and biotech companies, speed, agility and precision are key. ZAIDYN offers ready-to-deploy packages with AI-powered analytics and automation that help lean teams accelerate launches, optimize performance and scale smarter at every stage.
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Find your solution
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ZAIDYN emerging biopharma banner
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Spotlight
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Global capability centers for life sciences
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Empower GCCs to drive enterprise value
Evolve your global capability center (GCC) from a delivery hub to a center of enterprise intelligence. With automation, governance and embedded AI, ZAIDYN empowers GCC teams to contribute to strategic decision-making, scale insight generation and support cross-functional transformation.
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What is ZAIDYN? Where can I learn more about what it helps life sciences organizations do?
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ZAIDYN is a life sciences intelligence platform that helps organizations connect data, decisions and execution across commercial, medical, content and patient teams. It brings AI into the flow of work so teams can act with clarity and confidence and scale across markets, brands and use cases. See how life sciences companies are putting ZAIDYN to work and explore all of the modular products powering ZAIDYN.
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Explore ZAIDYN
How do ZS and ZAIDYN work together?
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ZAIDYN is the life sciences intelligence platform that powers how work gets done. ZS experts are here to help you put it into practice—designing the right operating model, guiding implementation and supporting adoption at scale.
You can start with ZAIDYN on its own or work with ZS to tailor how it’s applied across your business. The platform and services are designed to work together, so you can move from strategy to execution faster and with more confidence.
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Does ZAIDYN replace our existing systems, products and platforms?
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No. ZAIDYN works with your existing systems, including CRM, content, marketing and data platforms, to guide decisions and coordinate execution across workflows. It enhances the systems you already use rather than replacing them. Standardized connectors and governed workflows ensure insights are delivered in context where your teams work, with full visibility and control over how data flows.
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See how ZAIDYN integrates with your technology ecosystem
Do we have to adopt the entire platform at once?
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No. ZAIDYN is modular and right-sized. Teams can start with the modules, agents and workflows that matter most and expand over time—supporting both large pharma scale and biotech simplicity.
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How does ZAIDYN use AI?
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ZAIDYN uses life sciences–trained, agentic AI to interpret signals, guide decisions and support execution in real time. Intelligence is embedded directly into workflows, so teams can understand what matters and take the next step with confidence.
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How is ZAIDYN implemented?
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ZAIDYN is implemented with support from ZS, with flexible models that range from ZS-led delivery to client-led operation. This approach helps organizations get up and running quickly, build internal capability and scale over time.
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Who is ZAIDYN built for?
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ZAIDYN is built for life sciences organizations across pharma, biotech and medtech. It supports sales, marketing, IT, medical affairs, and insights and analytics teams working across brands, markets and global operations.
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Find solutions for your team and industry
Can ZAIDYN scale across brands, markets, regions and teams?
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Yes. ZAIDYN is designed to support global operations while adapting to local market needs, regulatory requirements and organizational structures like GCCs and regional teams.
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See how ZAIDYN supports GCCs
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AI & Analytics
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AI & Analytics
We connect strategy and systems with intelligence, so data, decisions and operations move as one, driving measurable outcomes and long-term growth.
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Thank you for requesting a download of the Release Notes. A representative will contact you within 48 hours. If you have any questions, please contact us.
Data, Digital and Technology
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Data, Digital and Technology
We turn complex data ecosystems into scalable, AI-ready environments that power analytics and insights across your business.
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Strategy & Transformation
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We’ve developed leading models, growth frameworks and scenario planning solutions that quickly bring business strategy to life.
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Customer Experience
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ZS helps businesses build customer experience solutions that blend human insight with AI and advanced analytics.
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Marketing
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ZS helps organizations connect insight, creativity, strategy and technology to deliver personalized experiences that drive performance and growth.
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Sales
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We build models to balance field coverage, align roles and incentives and use AI and analytics to show what’s working to build trust and value.
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