Personalize.AI™
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Personalize.AI™

Unlock up to 25% revenue growth with Personalize.AI—an enterprise-grade platform that unifies customer data to power AI-driven personalization at scale. By connecting loyalty, interaction and campaign data, Personalize.AI builds a 360° customer view that helps brands understand what drives each customer and deliver personalized experiences that convert.
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Request a demo
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Unify your data
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UNIFY YOUR DATA

Turn data into intelligence

Personalize.AI helps you unify fragmented data and get a complete view of your customers. Those insights can help you deliver personalized experiences, focus on the channels that drive real impact, boost customer acquisition and measure ROI in real time.

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Boost engagement and ROI
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BOOST ENGAGEMENT AND ROI

Deliver hyperpersonalized offers

Drive higher conversions, retention and customer lifetime value with hyperpersonalized offers that truly resonate. Personalize.AI gives you the tools to test, learn and optimize every interaction in real time—so your upsell and cross-sell recommendations keep getting smarter, more relevant and more effective.

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Maximize loyalty
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Maximize Loyalty

Tailor rewards that retain

Personalize.AI helps you move beyond one-size-fits-all loyalty programs. Its adaptive tiers and tailored incentives are based on real customer behavior, which allows you to drive repeat engagement, deeper loyalty and higher lifetime value across every interaction.

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Launch smarter, faster
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Launch smarter, faster

Automate. Test. Optimize.

Give your teams the tools to deliver personalized, data-driven campaigns faster by automating content creation, testing and optimization.

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Personalization at scale
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Personalization at scale
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Learn about Personalize.AI, the patented AI-driven solution that turns data into experiences and experiences into revenue.
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PRODUCT FEATURES
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Leverage automatic feature engineering
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Define a business objective and unleash AI to discover data patterns and features that drive specific outcomes.
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Leverage automatic feature engineering
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PRODUCT FEATURES
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Identify the right customer targets
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Based on past responses to campaigns or shopping patterns, AI easily identifies which customers are better targets for the business and places them into granular, nano-cohorts.
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Identify the right customer targets
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PRODUCT FEATURES
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Implement product-offer personalization at scale
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AI determines the right product-offer combination that can drive conversion and incremental revenue.
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Implement product-offer personalization at scale
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PRODUCT FEATURES
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Access real-time AI-driven testing with CRM integration
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A built-in micro-experimentation engine provides live feedback from customers to help optimize and personalize content.
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Access real-time AI-driven testing with CRM integration
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FEATURED INSIGHTS
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In the news
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EXTERNAL MEDIA
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Personalize.AI, ZS’s SaaS solution for personalized customer engagement, earns US patent

Read the press release

ZS recognized as a Strong Performer in customer analytics evaluation report

Read the report

Transforming businesses through personalization

Read the article

Personalization may be key to retail’s survival

Read the article

Triumph Group partners with ZS to deliver personalized customer experience

Read the press release

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Meet our experts
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Unlock 1:1 personalization at scale

Discover how Personalize.AI empowers marketing teams to turn data into loyal, high-value customer relationships.
Request a demo
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