Transform your global capability center( GCC) with Zaidyn
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Transform your global capability center (GCC) with ZAIDYN
Life sciences GCCs are no longer cost centers—they’re engines of innovation and impact. ZAIDYN® provides the AI-powered foundation to support GCC transformation with built-in automation, self-service, governance and insight delivery.
Developed by ZS and grounded in 40+ years of life sciences expertise, ZAIDYN helps pharma companies scale global operations while giving local teams the tools to act with speed, precision and independence.
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Global Capability Centers
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Power your GCC strategy
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GCCs have evolved from delivery hubs to centers of strategy, analytics and innovation. ZAIDYN helps life sciences organizations operationalize this shift by enabling self-service, cross-market visibility and AI-driven execution that deliver measurable business impact.
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Power your GCC strategy
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Scale global impact. Enable local action.
GCC intelligence at scale
ZAIDYN empowers GCCs to standardize global processes while adapting to local needs. With built-in automation, analytics and governance, teams can work smarter, act faster and contribute more strategic value to drive enterprise-wide innovation and growth.
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Built for transformation
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AI-powered solutions for enterprise growth
Explore products and solutions that drive GCC performance
ZS’s suite of GCC pharma products are built for life sciences, ready to deploy and optimized for the role GCCs play in enabling enterprise transformation. Download the product briefs to discover how they can support better execution, scalability and control.
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Featured GCC products
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ZAIDYN Incentive Compensation Operations
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ZAIDYN Incentive Compensation Operations
Streamline operations with speed, accuracy and control. Built for life sciences, this solution combines domain-rich capabilities, self-service tools and global scalability to reduce manual effort, improve payout accuracy and boost performance.
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ZAIDYN Segmentation
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ZAIDYN Segmentation
Help your teams create actionable customer segments faster by aligning strategy to execution. Optimize resource allocation, support growth and integrate with downstream systems such as call planning to enhance commercial efficiency and impact.
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ZAIDYN Algo Flow
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ZAIDYN Algo Flow
Easily manage the full workflow of AI and machine learning models. Build, deploy and scale solutions across markets, or combine ZS algorithms such as dynamic targeting with your own algorithms to deliver personalized customer experiences that drive sales.
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Real ZAIDYN stories
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Life sciences leaders share their experiences
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Industry leaders share how ZS and ZAIDYN are transforming data, technology and operations to deliver smarter decisions and better outcomes across life sciences.
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Watch now
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What our clients and tech partners say
Life sciences leaders and technology partners reflect on what it’s like to work with ZS teams and platforms
They excelled with deep industry knowledge, and we were confident they could assess our needs as both subject-matter experts and platform providers.
Joe Devanny
Boehringer Ingelheim
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ZAIDYN has simplified how our reps deliver the right message to the right contact.
Hari Krishna Iyer
Capability lead, Bayer
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In a field where every second counts, ZAIDYN offers insightful reporting and analytics that healthcare stakeholders can use to make life-changing decisions faster.
Amit Walia
CEO, Informatica
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Connect, learn and grow with ZAIDYN
Join peers from across global pharma to connect, learn new ways to leverage ZAIDYN and shape the future of life sciences.
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Get more from your platform
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Join our user community
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Join our user community
Built for users, powered by users. The ZAIDYN user community is your space to ask questions, share insights, learn from peers and stay current on platform updates.
Join the community
Explore ZAIDYN certifications
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Explore ZAIDYN certifications
Learn, grow and get certified. Enhance your pharma commercial skills with ZAIDYN’s product-based certification. Access self-paced training, earn digital certificates and exclusive swag, and join a network of platform experts and power users.
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Our tech partners
We’re part of a powerful partner network
Built to integrate. Designed to scale.
We bring the best of cloud, data and CRM platforms into every product we build. Our partner-led approach accelerates deployment, expands integration and ensures we remain at the forefront of emerging technologies.
Explore our partners
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Discover ZAIDYN success stories
Learn from our clients
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On-demand webinars
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Redefining GCCs for global commercial excellence
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Redefining GCCs for global commercial excellence
Explore how Novartis is redefining the role of GCCs to drive commercial excellence at scale. In this webinar, leaders from Novartis and ZS discuss scaling field effectiveness, enabling innovation and leading global operations with impact.
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How AI is modernizing incentive compensation in life sciences
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How AI is modernizing incentive compensation in life sciences
Discover how AI transforms incentive compensation into a growth engine. From smarter design to real-time insights, see how ZAIDYN helps life sciences teams scale with speed, precision and a better user experience.
Watch the webinar
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Dive deeper
Explore additional resources and insights for GCCs
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