Salesforce
Salesforce, the world’s leading customer relationship management provider, has a suite of Customer 360 solutions for marketing, sales, commerce and service. Salesforce Health Cloud is the purpose-built solution for healthcare and life sciences that personalizes patient, healthcare professional and member engagement on a unified, intelligent platform.
PARTNERSHIP IMPACT
With the power of Salesforce, ZS helps organizations accelerate go-to-market strategies, optimize operational costs and transform the digital customer experience.
20%
Or greater average drop in patient enrollment time
10%
Average gain in patient territory reach
DELIVERING RESULTS
Partnership and value
Today’s customers expect a hyper-personalized experience. By working with ZS to implement an insights-driven customer experience using Salesforce, organizations can drive effective brand experiences and transform their business.
Solution accelerators
Transform the patient experience, marketing automation, revenue management and field service automation with out-of-the-box assets.
Custom solutions
Partner with ZS to develop tailored solutions to solve your specific business challenges and deliver end-to-end programs with clear business impact and ROI.
Actionable insights
Leverage the power of your data to drive differentiated customer experiences and reduce the amount of time it takes to go to market.
Deep industry expertise
With 35+ years of experience, ZS understands your industry-specific challenges and has the domain and technical expertise to create high-value solutions.
Case studies
3 ways to improve the patient experience
Hear from Salesforce and ZS about how life sciences can create stronger patient support programs and improve health outcomes.
Watch the webinar
Insights
Are you providing patient support or creating a patient experience?
As companies reimagine the treatment experience, a customer relationship management (CRM) solution will be a critical foundation for enabling cohesive, tailored patient experiences.
Read the article
Our Impact
Our Impact
ZS and Salesforce
Solving business challenges with end-to-end digital transformation.
ZS’s Salesforce offerings
Implementation services and solutions
- Sales Cloud
- Service Cloud
- Health Cloud
- Marketing Cloud
- Platform
- Experience Cloud
- Analytics
- Integration
- Lightning migration
- End-to-end business applications
- Classic to Lightning readiness
Strategic consulting and experience design
- Technology advisory
- CX transformation
- Business process mapping
- Experience design and consulting
- Implementation effectiveness review
- ROI and value realization
- Technical assessments
Adoption and change management
- Ongoing release management
- Support, operations and
enhancements for existing deployments
- DevOps Managed services
“I cannot be happier with ZS and their contribution to our success. Our medical division’s adoption rate increased by 85% and user experience improved by 52 NPS points!”
Recognition
ZS has developed strong Salesforce capabilities to help clients. Across various engagement types, such as implementations, managed services, advisory services and ongoing support, ZS ensures clients receive the best experience and results.
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Learn more about our partnerships
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