Harness the power of Salesforce and ZS
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The Salesforce and ZS partnership
Bring your customer strategy to life with the combined strength of ZS and Salesforce. Powered by Salesforce’s AI-driven Agentforce 360 platform, our solutions help unify your marketing, sales, service and commerce—so you can create more personal, scalable customer experiences where it matters.
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Partners
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Let’s connect
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Harness the power of Salesforce and ZS
Turn data into insights and meaningful experiences
With Salesforce’s AI-driven Agentforce 360 platform as your foundation, ZS helps your organization connect sales, marketing and services—so you can activate data, personalize engagement and deliver results that matter.
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Smarter insights
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ZS and Salesforce technology solutions
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ZS and Salesforce technology solutions
We use data models and playbooks to accelerate your customer engagement strategies and heighten your impact.
Custom solutions
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Custom solutions
From AI-driven field tools to tailored workflows, we design Salesforce solutions for your strategy, operating model and goals.
Actionable insights
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Actionable insights
Our solutions embed intelligence, analytics and AI into daily workflows, so teams can prioritize better, respond faster, surface key signals and personalize engagement at scale.
Deep industry expertise
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Deep industry expertise
With more than 40 years of industry experience, ZS blends domain knowledge and technical know-how to help solve your most complex commercial challenges.
Implementation services and solutions
- Agentforce
- Agentforce Life Sciences
- Agentforce Sales
- Agentforce Service
- Agentforce Marketing & SDR
- Platform
- Experience Cloud
- Analytics
- Integration
- Lightning migration
- End-to-end business applications
Strategic consulting and experience design
- Technology advisory
- CX transformation
- Business process mapping
- Experience design and consulting
- Implementation effectiveness review
- ROI and value realization
- Technical assessments
Adoption and change management
- Ongoing release management
- Support, operations and
enhancements for existing deployments - DevOps managed services
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Real-world results, powered by Salesforce
See what our clients have achieved
From optimizing customer relationships to delivering end-to-end personalized experiences, we measure our success by client outcomes.
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Impact that matters
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50%
Faster report generation for a medtech company
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25%
Improvement in sale closing time for a major online food provider
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17%
Volume increase sold to existing accounts for a steel producer
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30%
Increase in open rates for an emerging biopharma company
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196%
Lift in email click-through rates for an addiction treatment provider
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89%
Increase in email-generated revenue for a large home improvement retailer
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Executive panel breakfast with ZS and Salesforce at the JPM Healthcare Conference
On January 14, 2026, network with life sciences leaders and learn how data and AI are connecting patient services, marketing and medical to transform launches.
See what’s possible at Dreamforce 2026
Discover how ZS helps companies use Salesforce to sharpen strategy, lower costs and elevate digital experiences. Get a glimpse of the energy and insights from last year’s event in our 2025 recap.
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What’s trending now: A new vision for CRM
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See how CRM is powering growth and customer success
Discover how life sciences leaders can move beyond static systems to create connected, AI-powered experiences that drive deeper HCP engagement and faster decision-making. If you’re rethinking your CRM strategy, start here.
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What’s trending now: A new vision for CRM
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We’re all tech leaders now
Hear from Salesforce’s VP of healthcare and life sciences on CRM, AI and digital labor.
How CRM is transforming pharma engagement
Discover how biopharma leaders are using AI and modern CRM strategy to cut complexity, connect teams and create better HCP experiences.
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What our clients say
I cannot be happier with ZS and their contribution to our success. Our medical division’s adoption rate increased by 85% and user experience improved by 52 NPS points!
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Rethink what CRM can do
Discover how AI, CRM and smarter engagement strategies are changing the game
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Insights and webinars
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A customer-first approach to commercial success
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A customer-first approach to commercial success
In today’s evolving commercial landscape, success is no longer just about engagement—it’s about barrier-driven engagement. Learn how to identify and overcome key barriers with AI-powered insights.
Watch the webinar
A smarter CRM strategy for CDIOs and tech leaders
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A smarter CRM strategy for CDIOs and tech leaders
This webinar shares a vision for the future of CRM from the lens of a technologist—one that moves CRMs toward a dynamic system of context, intelligence and activation across all commercial roles.
Watch the webinar
Three Ways Life Sciences can Transform the Patient Experience in 2022
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Three Ways Life Sciences can Transform the Patient Experience in 2022
Life sciences companies are uniquely positioned to drive better treatment experiences and improve health outcomes for patients by acting as the connector between them and ecosystem stakeholders.
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How optimized digital marketing channels can boost customer engagement
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How optimized digital marketing channels can boost customer engagement
ZS’s Srihari Sarangan and Salesforce’s Jennifer Turcotte share best practices for using AI and machine learning to personalize paid and owned marketing, driving greater value for customers.
Watch the webinar
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See our Salesforce solutions in action
ZS is ready to meet you where you are in your Salesforce journey. Check out our latest demo videos to learn more about our solutions.
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Demos
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Small Business Demand Center
Learn how ZS’s digital-first sales channel solution uses automated and personalized end-to-end engagement to make the small business segment accessible.
Digital Additive
In this demo, we show you a customer journey using Salesforce’s Marketing Cloud Personalization deployed through Marketing Cloud Engagement.
Rep Assistant
Optimize customer relationships and boost sales performance with this next-gen AI tool that helps reps plan their next interaction with insights.
Virtual Rep Trainer
Watch a demo of an AI-based tool that helps sales reps train themselves virtually to gain insights and plan their next customer visit more effectively.
HCP Registration Journey
Check out this demo to see how you can orchestrate a personalized experience that guides a healthcare provider through an omnichannel experience.
Reimbursement Manager
See how a field reimbursement manager uses IRM to manage daily tasks efficiently, engage with HCPs and ensure patients get financial assistance.
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Featured insights
Our latest thinking on CRM transformation, commercial innovation and smarter tech strategies.
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