What if your clinical development team had patient experience data at their fingertips? With the ZS Patient Experience Bank, you can embed market research from thousands of patients around the world throughout your business.

Know what you’re looking for? Search by indication, country or demographic—or go deeper by connecting your existing insights to accelerate recruitment and elevate patient and site experiences.

Patient insights are most valuable when they are more representative and varied. By incorporating perspectives from a wide range of patients, the ZS Patient Experience Bank ensures clinical strategies reflect real-world experiences.

Our AI provides sponsors a centralized hub to store, search, synthesize and scale insights across the organization. We’ve automated the insights workflow analysis process so your team can spend more time filling gaps for patients in need.

The ZS Patient Experience Bank is the industry’s leading product for structured, standardized and centralized patient insights. Combining data, analysis and reporting, it fills a critical blind spot for sponsors around patient needs, beliefs and perceptions. Accelerate recruitment and elevate trial experiences by embedding the patient voice  in clinical development and beyond.

For decades, we’ve helped R&D and evidence leaders drive innovation, solve complex challenges and improve trials. With global expertise in patient insights and development, we help you embed more of the patient voice across your organization.

We offer what traditional market research firms can’t: Deep expertise in life sciences data, AI and analytics to deliver insights through the right channels, anytime. Our tech-driven approach helps you accelerate recruitment and find value faster.

We streamline patient voice processes, cutting turnaround time in half. Through compliance accelerators and standard operating procedure updates, we ensure legal, privacy and safety alignment, in every market.

Competitors outsource their market research. ZS conducts thousands of studies every year. And our studies include not only patients—we also have valuable findings from healthcare providers, site leaders and other key stakeholders that are ready to share.