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Apply AI at scale, across your business
The right platform can redefine how your business connects, scales and delivers results—whether you’re supporting patients, engaging customers or bringing new products and offers to market.
ZS’s platforms and products are powered by AI, built for complex data and delivered by teams who understand your industry and your business area. The result? Intelligence that fits your goals, connects your ecosystem and delivers impact that matters.
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AI you can trust. Insight you can act on.
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We don’t just deliver accurate models—we deliver AI you can trust. Every insight is grounded in enterprise-grade data and rich industry context and built to support—not replace—your team’s decisions. With trusted intelligence guided by people, your teams can move faster, with confidence and control.
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Explore ZS’s AI product suite
Platforms with purpose
Each of our platforms is built to conquer real-world complexity with precision and speed while building trust and confidence. Our solutions are backed by deep domain expertise and brought to life by experts who understand your industry, challenges and needs.
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ZAIDYN®
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Unify data, analytics and workflows across commercial, medical and patient teams on one AI-powered life sciences intelligence platform. ZAIDYN connects insight to execution—at global scale.
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Personalize.AI™
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Personalize.AI
Use AI to personalize every interaction and help your brands drive loyalty, conversion and revenue.
Explore Personalize.AI
Atlas Intelligence™
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Transform unstructured customer reviews and conversations into insights you can act on—faster than traditional research.
Explore Atlas Intelligence
Trials.AI™
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Digitize and optimize clinical trials with intelligent design, faster data flow and automation that keeps studies on track.
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Platforms designed for your world
Find your solution
Whether you’re transforming trials, scaling field teams or delivering personalized guest experiences, our platforms are built for your industry, your business goals—and your ambition.
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Industry fluency
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Pharmaceutical and biotech companies
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Unify commercial, medical and patient functions on one intelligent life sciences platform. ZAIDYN helps global pharmaceutical companies improve field performance, activate evidence and engage patients globally—at scale.
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Global Capability Center (GCC) leaders
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Streamline execution, automate insights and power enterprise-scale delivery with ZAIDYN. Our platform’s self-serve tools have built-in compliance to accelerate GCC operations.
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Emerging biopharma and biotech
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Launch with focus and scale as you grow. ZAIDYN’s modular tools and flexible product packages empower faster insights and connected analytics —without overbuilding your tech stacks.
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Clinical and R&D teams
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Accelerate protocol design, improve trial delivery and connect structured and unstructured data across the study lifecycle with Trials.AI.
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Travel and hospitality, restaurants and retail
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Deliver one-to-one personalized engagement at scale. Personalize.AI helps you grow loyalty, increase revenue and optimize every interaction.
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Marketing, brand and strategy
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Turn online reviews, product feedback and sentiment into strategic insight, Atlas Intelligence help you build better experiences faster.
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Modular and scalable by design
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Start with what you need, and scale when you're ready. Our AI-powered platforms are flexible by design—so you never overbuild or outgrow your solution.
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Purpose-built for your world
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Turn complexity into clarity—surfacing real-time insights and next-best actions your teams can trust. The result: Faster, smarter decisions across the enterprise.
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Delivered by experts
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Our teams don’t just launch your platform—they shape it for your business, embed it in your workflow and help you maximize its value across the enterprise.
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Powered by agentic AI you can trust
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Our platforms use four types of AI agents—monitoring, recommending, executing and adapting—to scale intelligence across every layer of your business and deliver deeper insights your teams and customers can trust.
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Integration-ready
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Our platforms don’t just connect to your systems—they unite them and make them more powerful. By embedding insights into tools your teams already use—like CRMs, CDPs and cloud data systems—we break silos, increase adoption and maximize the value of your data.
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Strategic tech partners
We’re part of a powerful partner network
We collaborate with industry leaders to deliver exceptional solutions.
We bring the best of cloud, data and CRM platforms into every product we build. Our partner-led approach accelerates deployment, expands integration and ensures we remain at the forefront of emerging technologies.
Explore our partners
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25%
Revenue increase from tailored offers with Personalize.AI
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Learn more about hours spent on learning and development in 2024
15–40%
New-to-brand with smarter targeting and next-best actions from ZAIDYN
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Learn more about hours spent on learning and development in 2024
70%
Faster insights from unstructured data with Atlas Intelligence
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Learn more about hours spent on learning and development in 2024
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AI, powered by people
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More than a platform. A partner in implementation and performance.
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ZS brings together strategy, AI and hands-on industry expertise to help you build smarter, move faster and scale what works. From implementation to insight delivery, we work alongside you to ensure your platform delivers real-world results.
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AI powered by people
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Organizations using our platforms
We collaborate with industry leaders to deliver exceptional solutions.
We bring the best of cloud, data and CRM platforms into every product we build. Our partner-led approach accelerates deployment, expands integration and ensures we remain at the forefront of emerging technologies.
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Hear what our clients have to say
ZAIDYN helped us move faster, optimize engagement and deliver real value across markets—without adding complexity to our teams.
Carmen Profeta
Executive director of information management, Boehringer Ingelheim
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You always know you are succeeding when different brands and franchises approach you on ways their brands can benefit from a similar capability. That’s the momentum we have built.
Mayank Misra
Head of business insights and analytics, Takeda Oncology
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ZS is more than just a service provider—they’re a strategic partner for us in terms of planning campaigns and helping us with the analytics to make better business decisions. They help us grow.
Neil Lewis
VP of APAC marketing, Triumph International
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ZS took the time upfront to understand our business, innovation challenges and opportunities and key stakeholders’ knowledge and expectations. This enabled the ZS team to design a best in class, jobs to be done solution leveraging ratings and reviews and the power of AI.
John Curran
Consumer Insights Lead, Sanofi Consumer Healthcare