Intelligent Process Automation

Boost efficiency and get instant value by revamping your business operations with intelligent automation.

Solution Brief

Learn more about ZS's process consulting and intelligent automation offerings.

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Challenges we solve

Poor operational efficiency

Manual intensive and repetitive processes increase the overhead cost, causing a strong need to optimize for higher efficiency gains.

Long turnaround times

The pace of today’s marketplace demands that you reduce time to market for products and services, and speed up internal business processes.

Regulatory non-compliance

You need corrective and preventive measures in place to ensure that you’re complying with regulations such as GXP, GDPR and HIPAA, and preventing penalties and revenue loss.

Poor customer experience

 Redesign and re-engineer processes and underlying systems to provide a seamless customer experience.

Reluctance to change behavior

Successful digital transformations require large-scale change management and cultural shift programs with well-defined success metrics.


ZS’s approach

Operational improvements can yield big gains by reducing redundancies and eliminating waste, while ensuring a keen focus on customer needs. We’ll help you redesign and re-imagine business operations, and apply innovative solutions.

Operating model design and implementation

Improve your operating model through an outcomes-based approach by analyzing capabilities, clarifying roles, applying governance, assessing processes, identifying growth drivers, improving efficiency and implementing technology.

Process diagnosis

Work with us to diagnose, define and benchmark business processes, prioritize opportunities for improvement, and design an implementation road map.

Digital operations transformation

Gauge your digital maturity to prioritize business processes and leverage our digital ops capabilities to drive end-to-end implementation of cutting-edge technologies such as automation, cognitive AI and conversational AI. 


Operations excellence capability building

We’ll apply methodologies such as Lean Six Sigma to  help you harmonize global operations; balance central, regional and local priorities; transform business models; develop road maps; and establish an operations excellence program for continuous improvement.


Packaged solutions

Tap into our data stewardship solutions to achieve 100% accuracy against business rules, capture data and streamline document processing with our intelligent document processing solutions, and automate end-to-end processes through our digital ops solution. 

Supply chain transformation

From supply and demand planning to logistics operations and product life cycle management, our solutions include automated supply planning models, centralized data hubs, capacity modeling and more.

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