Solution Brief

Learn more about ZS's process consulting and intelligent automation offerings.

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Poor operational efficiency



Manual intensive and repetitive processes increase the overhead cost, causing a strong need to optimize for higher efficiency gains.

Long turnaround times



The pace of today’s marketplace demands that you reduce time to market for products and services, and speed up internal business processes.

Regulatory non-compliance



You need corrective and preventive measures in place to ensure that you’re complying with regulations such as GXP, GDPR and HIPAA, and preventing penalties and revenue loss.

Poor customer experience



 Redesign and re-engineer processes and underlying systems to provide a seamless customer experience.

Reluctance to change behavior



Successful digital transformations require large-scale change management and cultural shift programs with well-defined success metrics.

WHAT WE DO

Challenges we solve



Operating model design and implementation



Improve your operating model through an outcomes-based approach by analyzing capabilities, clarifying roles, applying governance, assessing processes, identifying growth drivers, improving efficiency and implementing technology.

Process diagnosis



Work with us to diagnose, define and benchmark business processes, prioritize opportunities for improvement, and design an implementation road map.

Digital operations transformation



Gauge your digital maturity to prioritize business processes and leverage our digital ops capabilities to drive end-to-end implementation of cutting-edge technologies such as automation, cognitive AI and conversational AI. 

 

Operations excellence capability building



We’ll apply methodologies such as Lean Six Sigma to  help you harmonize global operations; balance central, regional and local priorities; transform business models; develop road maps; and establish an operations excellence program for continuous improvement.

 

Packaged solutions



Tap into our data stewardship solutions to achieve 100% accuracy against business rules, capture data and streamline document processing with our intelligent document processing solutions, and automate end-to-end processes through our digital ops solution. 

Supply chain transformation



From supply and demand planning to logistics operations and product life cycle management, our solutions include automated supply planning models, centralized data hubs, capacity modeling and more.

HOW WE DO IT

ZS’s approach

Operational improvements can yield big gains by reducing redundancies and eliminating waste, while ensuring a keen focus on customer needs. We’ll help you redesign and re-imagine business operations, and apply innovative solutions.



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