Since she joined ZS in 2006, Namita’s role at ZS has centered around the life sciences industries. She is a lead principal within ZS’s talent management practice area, focusing on customer engagement excellence.
Namita is an expert in commercial model strategy, design, and effectiveness. She has worked with Fortune 100 companies to evaluate and improve sales manager, rep, and KAM effectiveness, including multi-country sales force and KAM training, and has led dozens of projects to optimize commercial model structure and design talent management solutions. Namita also co-developed ZS’s offerings on First Line Manager Excellence and Sales Rep Customer Engagement Quality. She has been a visiting faculty at the Kellogg School of Business at Northwestern University and at the Indian School of Business. She has done hundreds of qualitative customer research interviews, led several focus groups, and conducted dozens of observational field rides with KAM and sales personnel.
Namita’s experience prior to ZS includes macroeconomic research for the Council of Economic Advisers in the White House, and she has worked closely with senior advisors to the President and Vice President.
Namita holds an MBA from the Fuqua School of Business at Duke University and a bachelor’s in politics and economics from Claremont McKenna College.