Zaidyn commercial
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ZAIDYN® Commercial
Turn commercial strategy into coordinated execution across teams by connecting field planning, customer engagement, analytics and insights and incentives in one life sciences intelligence platform.
Built for biotech, medtech, pharmaceutical and global capability centers and backed by ZS’s 40+ years of life sciences expertise, ZAIDYN Commercial embeds life sciences-trained agentic AI directly into workflows to help teams act faster and scale growth with across the enterprise.
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100K+
Field reps around the world track performance using ZS tools
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15%-40%
Improvement in customer engagement
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$2.5B
Managed in annual incentive payouts
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Learn more about hours spent on learning and development in 2024
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Align strategy, execution and performance
Combine field planning, field incentives, customer engagement, analytics, data products and conversational AI in one life sciences commercial analytics platform.
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Connected solutions
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Field Planning
Maximize performance by unifying segmentation, alignment, roster and call planning in one effective‑dated workflow so teams can plan faster and adapt quickly to market change.
Field Incentives
Ease incentive operations management across teams, brands and markets with standardized workflows for incentive plan design, quota refinement, MBO management and reporting in one AI-powered platform.
Customer Engagement
Orchestrate personalized, compliant, omnichannel using agentic AI to interpret signals, recommend next best actions and connect field and digital journeys to drive measurable lift and customer trust.
Analytics & Insights
Bring together commercial, medical and operational data to standardize metrics and provide a trusted view of performance with explainable insights so you can move from analysis to execution faster.
Data Products
Improve omnichannel HCP reach with life sciences data products that deliver contextual insights from real‑world data, so commercial and marketing teams can engage where it’s most impactful.
Conversational AI for Commercial
Empower better understanding and decision-making with an AI assistant for field teams that turns questions into role-specific, compliant, contextual insights and clear next steps.