ZS worked with The Harris Poll to conduct its latest research on the future of health. In this episode, host Maria Whitman welcomes Rob Jekielek, managing director at The Harris Poll and a globally recognized expert on business, societal, technology and healthcare trends. This episode highlights surprising findings and what they mean for patients, providers and the healthcare sector.
- Why patients say they want connected care—but some are disengaging from healthcare altogether
- What healthcare can learn from other industries about connected experiences
- What patients and providers hope healthcare will look like in the future