Medical Technology

How to drive impact with omnichannel engagement in medtech

By ZS Author

Oct. 8, 2021 | Webinar | 31-minute watch

How to drive impact with omnichannel engagement in medtech

According to a recent ZS benchmarking study, 80% of medtech executives and commercial leaders already consider omnichannel and digital customer engagement a strategic priority. But as some organizations begin to engage their customers through digital and virtual channels, questions remain about how the return on investment compares to the traditional rep-driven customer engagement model. To help medtech leaders close the gap between strategy and execution, we hosted a webinar that focuses on how to drive a successful omnichannel engagement model.

Watch our on-demand webinar to see what omnichannel engagement really means for medtech and learn what it takes to build sustainable, measurable business results with an omnichannel model.


Key takeaways:

  • Understand how surgeon and hospital leaders’ preferences for personal, virtual and digital channels are evolving
  • Leave with an arsenal of use cases that are most relevant to your business and customers to elevate the impact of your omnichannel strategy
  • Identify what you need to successfully engage healthcare consumers at every channel touchpoint, including organizational alignment and operating models, data and technology architecture and analytics fundamentals

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