You’ll likely agree that there’s a great divide between what people want from their healthcare and what they’re getting.


In our survey, both healthcare consumers and primary care providers in the U.S. told us they believe in the promise of a connected healthcare model. Where they differ is around the importance of patient experiences, including where and how care is delivered. 


Before you consider how your own organization can support their needs, get to know where these two stakeholders may not be seeing eye-to-eye.