Who can solve for the problem of aging? News flash: Age is not a problem to solve. When we design digital healthcare tools with end users in mind, we support “health and happiness up to the highest possible age.” At the same time, we know from our own research and from the wider healthcare landscape that digital solutions for aging populations are lagging in their designs. Ageism is partially to blame. According to a 2021 United Nations report, one in every two people worldwide holds ageist attitudes. From these data, we can draw two broad inferences:

  1. Some digital health tools reflect the makers’ age-related biases.
  2. These biases influence which tools get made.

This white paper explores key considerations for creating content and designing user interfaces that keep older users actively engaged and using this groundbreaking technology.