Why do we struggle to deliver on patient centricity despite knowing it’s critical?

Although patient centricity is critical to success, many companies still struggle to integrate patient insights into decision-making and to deliver a strong patient experience. In this on-demand webinar, learn why centering the patient experience in decision-making is essential, why it's so difficult for companies to bridge the gap between knowing patient centricity is critical and acting on it, and how to make patient centricity a reality.